Student Accounts

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Department Hours Contact Us
Monday & Thursday 1101 Bertrand Drive
8 a.m. - 7 p.m. Lafayette, LA 70506
Tuesday, Wednesday, Friday Phone: (337) 521-8904
8 a.m. - 5 p.m. Fax: (337) 262-5122

 

 

 

 

 

 

 

Located in the administrative suite (Suite 400) of our Lafayette campus' Ardoin building, we provide a variety of financial services to and for the college community and other outside stakeholders of the institution. These services include, but are not limited to, accounting, billings, collection of student fees, receipts of revenues, grants, and financial reporting.

Our mission is to provide quality business and financial services to support excellence throughout the college community.  We strive for integrity, teamwork and innovation. We seek to employ best business practices to balance operating efficiencies with essential controls for safeguarding the College’s assets.

The Student Accounts Office seeks to be an active partner in achieving the College’s mission and goals by providing excellent support and service to students, faculty, staff, and others through a knowledgeable, well-trained, customer-oriented staff.

Payment Methods

Payments can be made in person at the Cashier’s Office in the Ardoin Building on the Lafayette Campus by cash, check or money order.  Payments can be dropped off at any other campus drop box, but the payment must be check or money order only.  Payments can be made online with an electronic check or debit/credit card through LoLA.  Payments made with debit/credit cards will incur a convenience fee equal to 2.75% of the total payment.  Electronic check payments do not incur any additional fees.

Checks or Money Orders payable to SLCC can be mailed to SLCC; Attn: Student Accounts; 1101 Bertrand Drive; Lafayette, LA  70506.

 

If SLCC cancels a class for any reason, students enrolled in that class will receive a full refund of tuition and fees paid for the canceled class.

Refunds

Schedule Adjustment Refunds - Students who have a reduction in hours scheduled during the first fourteen class days (first seven class days in the summer) will be issued a refund based on the per credit hour amount of tuition and fees assessed for the number of hours dropped. Students who have an increase in hours once tuition and fees are paid will be required to pay the additional per credit hour tuition and fees at the time of the schedule adjustment.

Resignation Refunds - Any student who resigns must complete a resignation form dropping ALL classes in the Registrar’s Office.  Once the form is completed, the student will be refunded according to the College’s refund policy.  Refunds will only be processed for students completing this process prior to the designated deadline. If SLCC cancels a class for any reason, students enrolled in the class will receive a full refund of tuition and fees paid for the canceled class

Refunds Policy for Veterans Administration recipients - South Louisiana Community College has and maintains a policy for the refund of the unused portion of tuition, fees, and other charges in the event the veteran or an eligible person fails to enter the courses or withdraws or is discontinued there from at any time prior to completion.  This policy provides that the amount charged to the veteran or eligible person for tuition, fees, and other charges for a portion of the course shall not exceed the appropriate pro rata portion of the total charges for tuition, fees, and other charges that the length of the completed portion of the course bears to its total length.  The amount should not vary more than 10% of the exact pro rata amount.  (Approved under Title 38 USC 3676, effective June 7, 2004 by the U.S. Department of Veterans Affairs).

Tuition Refund Appeals - A student who wishes to appeal a resignation refund (or lack thereof) must present a form and written letter of appeal to the director of Student Accounts, who will forwarded the form to the vice chancellor of Student Services. Supporting documentation should be attached. The student will be notified in writing of the decision of the Committee. Tuition Refund Appeals policy. No refunds are given when a student’s transfer records indicate that s/he has been suspended or dismissed for academic, disciplinary, or financial reasons.  Refunds will be applied to any existing indebtedness to the College prior to disbursement to a student.

Refund Procedures

All refunds are issued to students through a Higher One card.  Students usually receive the card by mail approximately 7-10 business days following the day a student schedules classes.  If a card is not received in this timeframe, please contact the Student Accounts Department at (337) 521-8904 for assistance.  Once the card is received, students follow the literature enclosed with the card to activate the card by choosing a refund preference which best suits the student’s needs.  Refund Options are clearly defined on the literature enclosed with the card or can be found at www.slccadvantagecard.com.   

Financial Aid is disbursed onto the Student Account at a date determined by the Financial Aid Department each semester.  Refunds of Financial Aid are transferred to Higher One cards usually within 3 business days following the disbursement date.  Funds are available to students depending on the Refund Option chosen when activating the Higher One card.  Refunds will be delayed if no Refund Option is chosen on the Higher One card.

Collection Procedures

South Louisiana Community College expects students to meet their financial obligations in a timely manner and to understand that failure to do so will result in further action to collect the balance due.  This may include the transfer of the balance due to the State of Louisiana Office of the Attorney General for collection.  An individual with a transferred account is responsible for all collection charges including, but not limited to, attorney and court costs.  Additional fees assessed by the Attorney General’s Office can increase balances by 33 1/3%.