Student Email

If you cannot login to your account, contact IT support at Please include a phone number. Do not attempt to use the Microsoft password reset. This feature does not work and we will not be able to contact you.

Login format

Your username will be the same as your LOLA login. It will follow the format below, but may have a number at the end.

Username: LOLA (please see example below)

Default password: Last four characters of the LOLA ID + $ + First four charters of LOLA user name

*Please provide an alternative e-mail address at the first log-in for password reset purposes.


LOLA username: alexandersmith
LOLA ID: L007895656
E-mail address/login name will be:

Default password will be: 5656$alex